1. To protect all data created by our users and provided to us against theft, compromise or use in violation of this policy.
2. It will never use user-provided (such as a work file) and user-generated data for financial gain or competitive advantage.
The files belonging to all our users provided on 3.Erbagelektronik.com will be kept completely confidential.
4. To provide transparency about what data we collect from our users and what we do with them, to indicate which data of third parties are accessible and for what purpose.
5. To provide information to users if they are legally compromised to the greatest extent possible due to failure to protect data or for the purpose of delivering data to a legal authority.
Data we collect from you
If you open an account at Erbagelektronik.com, we can access your e-mail address and any additional contact information you choose to provide to us. If you place an order, we keep a record of the contents of the order, delivery and billing address information, and any communication that may occur with our salespeople or engineering support teams regarding the order. If you log in to Erbagelektronik.com or not, we know that for a limited time a user at your IP address has visited the pages on the site via personalized email and to see which products / content are most useful to you, to offer you a better value. We collect data on products and ingredients.
We mail users when orders are placed, shipped, or ready for local pickup. We can also contact when an order needs to be paid before it is shipped or other issues prevent us from fulfilling an order. We will notify users if their privacy is violated within our abilities. For example, if we become aware that a customer's account information has been disclosed elsewhere on the web, or if we have to disclose the information to law enforcement, we may immediately send you an email to introduce a particular aspect of our site, products or services.
Interaction between Erbağ Elektronik and users
Most of the time, we will record the interaction if you email us, chat with us, or call us for support. This is for training and supervision purposes, and private conversations between customers and support staff are never sold to or shared with third parties (except when using a third-party tool such as our email or chat service to enable interaction).
About the website blog
In order to understand Erbagelektronik.com traffic and diagnose technical problems, we record individual web requests. These logs contain the request time, individual IP address, referrer, and user agent strings. We may keep these logs for up to 60 days, however, individually identifiable information will be hidden after a week. In order to prevent fraud and detect malicious behavior, we save IP addresses for certain actions such as creating a customer account and placing an order. This information is automatically deleted after 60 days at the most. We will not share log data with any third party, unless legal action is required.
We use "cookies" to know when users log in to "Erbağ Elektronik" services and to track references such as the currencies displayed and the creation of product menus.
We offer shipping services through third parties such as DHL, EMS, FedEx, UPS, Yurtiçi Kargo, MNG, Aras Kargo. We send delivery addresses, phone numbers and invoices to these companies to the extent necessary to specify shipping prices and for successful delivery of orders.
Membrane Switch purchase payments are made through Iyzico on Erbagelektronik.com. While using Iyzico on Erbagelektronik.com, users must provide their Iyzico e-mail addresses. The user will then be directed to iyzico.com to complete the payment and then to erbagelektronik.com to complete the order. If you do not have an iyzico account, credit card data including cardholder name, credit card number, expiration date, CVV and full billing address are sent to iyzico via an API for processing. Details about orders are not sent to Iyzico. Each transaction is logged by storing the transaction amount, the customer's name, addresses and phone numbers. No credit card data is stored at any point on Erbağ Elektronik's servers.